Prepared phrases
Users choose a category and open a card. Each card shows a Japanese phrase large enough to show directly to someone nearby.
Support & App Store Review Page
Show clear Japanese help cards in everyday trouble situations in Japan.
Japan Help Card is a communication aid for foreign travelers and residents in Japan. It provides prepared Japanese phrases that users can show to station staff, hotel staff, pharmacy staff, police officers, medical reception desks, or people nearby when typing or speaking Japanese is difficult.
Purpose
A simple communication tool for non-food situations
The app helps users communicate common problems in Japan by displaying large, readable Japanese phrases with English context. It is designed for practical situations such as transportation, lost items, hotel communication, pharmacy questions, daily help, and disaster-related assistance.
Stressful situations
The app avoids complicated input during travel trouble. Users can use preset cards for lost wallets, train questions, hotel help, symptoms, and emergency contact needs.
Communication aid only
The app does not diagnose, treat, dispatch emergency services, provide legal advice, or replace official emergency and disaster information.
Current App Features
What reviewers can test in this release
Free features
- Home screen with English guidance for foreign users in Japan
- Quick help cards for common stressful situations
- Category browsing for medical communication, transport, lost items, hotel, disaster, shopping, and daily help
- Large Japanese card detail screen with English explanation
- Favorites for frequently used cards
- Japan emergency number reference section
- Recommendation link to Allergy Card Japan when food allergy or dietary restriction support is needed
Lifetime Pro features
- Additional translations for supported languages, including English, Chinese, and Korean
- Japanese phrase voice playback
- Custom cards in the My Cards area
- Optional Traveler Info Card for hotel name, emergency contact, and notes
- Optional emergency profile notes that can be shown with help cards
- Restore purchase support for the same Apple ID
Separate Scope
Food allergy cards are intentionally not duplicated
Japan Help Card focuses on non-food assistance, including medical communication, transportation, lost items, hotels, disasters, shopping, and daily trouble. Food allergy and dietary restriction support is handled by the separate Allergy Card Japan app.
In-App Purchase
Lifetime Pro is a one-time non-consumable purchase
Pro is implemented as a non-consumable in-app purchase. The app does not offer an auto-renewable subscription in this release.
Product Type
Non-consumable
Reference Name
Japan Help Card Pro Unlock
Product ID
com.muramatsu.japanhelpcard.pro.unlock
Restore
Available from the Pro screen
How to test purchase
- Open the Pro tab.
- Tap “Unlock Lifetime Pro”.
- Complete the StoreKit or sandbox purchase dialog.
- Confirm that the Pro screen shows the unlocked state.
- Open a card detail screen and confirm Pro-only features such as voice playback, added translations, My Cards, and Traveler Info Card access.
How to test restore
- Open the Pro tab.
- Tap “Restore Purchase”.
- Sign in with the same Apple ID if the system asks.
- Confirm that Pro features are restored when the non-consumable purchase is found.
Privacy and Safety
Optional notes are designed to stay on the user's device
Japan Help Card does not require account registration. Optional personal notes are entered by the user only when they choose to create custom cards or traveler information.
| Account registration | No account is required to open and use the app in this build. |
|---|---|
| Optional user-entered data | Custom cards, hotel name, emergency contact, medicines, medical notes, and free-text notes are optional and can be left blank. |
| Storage approach | Optional notes are intended for local device use. They are not part of a public community or social posting feature. |
| Medical and emergency limitation | The app supports communication only. It does not provide diagnosis, treatment, drug dosage calculation, emergency dispatch, legal advice, or official disaster instructions. |
| User control | Users can edit or delete custom cards and optional emergency profile information in the app. |
Important safety note: In dangerous or urgent situations, users should directly contact local emergency services or follow instructions from public authorities. Japan Help Card is not a replacement for emergency services, medical professionals, police, or official disaster information.
Screenshots
Reviewer screenshot slots
Place production screenshots in docs/assets/ using the file names below before publishing this page with GitHub Pages or another support URL.
Review Notes
Information for App Store Review
Reviewer access
No demo account is required. Free features are available immediately after launch. Pro features can be tested with StoreKit or an App Store sandbox purchase.
Core content and network use
Core help-card content is bundled with the app. StoreKit is used for purchase and restore. The Allergy Card Japan link opens the App Store only when the user chooses it.
In-app purchase visibility
The Pro tab explains that Lifetime Pro is a one-time purchase. The purchase button and restore button are visible from the Pro screen.
Emergency limitation
Japan Help Card is a communication aid. It does not call emergency services automatically and does not replace local authorities, medical professionals, police, or official disaster guidance.
Medical limitation
Medical-related cards are limited to communication phrases such as symptoms, hospital reception, pharmacy questions, and request-for-help text. The app does not diagnose, treat, recommend medicine, or calculate dosage.
Privacy summary
The app does not require account registration. Optional custom cards and traveler notes are entered by the user and are intended for local device use. No social, chat, or public user-generated content feature is included in this release.
Content scope
The app intentionally avoids duplicating food allergy and dietary restriction cards. Those needs are handled by the separate Allergy Card Japan app.
Support contact
For reviewer questions, please use the App Store Connect review contact information or the support email listed below.
Support
Contact
For bug reports, support requests, and review questions, please contact the developer by email.
Email support
hobby-happymylife-info@hobby-happymylife.com
Please include the device model, iOS version, app version, and steps to reproduce when reporting a bug.
Recommended App Store metadata
Use this page as the Support URL. For the Privacy Policy URL, use either this page's privacy section or a dedicated privacy policy page if you publish one separately.